Custom outdoor back cushions

When replacing a custom outdoor back cushion, the first thing you need to understand is that standard cushion sizes vary greatly. 

It’s close to impossible for a cushion manufacturer to craft a replacement cushion without first obtaining accurate cushion measurements. Therefore, your ability to measure your old cushion correctly is pivotal in determining the fit of your final product. 

Here are some handy tips to help you measure:

• First and foremost, familiarise yourself with cushion size charts so that you know exactly what you need to measure.

• Remove the cover from your old cushion and place it down on a flat, smooth surface.

• When measuring, we recommend using a straight-edge ruler or measuring tape.

• Measure the length and width of the cover from seam to seam. The sewing seam provides the most accurate measurement. 

  • If your cushions are rectangular or square, the full dimensions would have been measured correctly through the seams. However, for T or L-shaped cushions, the greatest width and length of the cushion should be measured first, while the front portion of the cover is measured ear-to-ear later.

All of our custom outdoor back cushions are 100.0% manufactured here in Australia. Cushion House Australia is recognised by the ‘Made in Australia’ campaign, meaning our customers can be satisfied that they are buying a genuine Australian-made product. 

To ensure that we consistently deliver a high-quality end product, Cushion House Australia has stringent quality control and workmanship procedures in place. All of our custom outdoor back cushions are also backed with a lifetime warranty, guaranteeing that you will have a high-quality product that will last for many years to come.

Unless you specify otherwise, all of Cushion House Australia’s custom outdoor back cushions will include a zipper. Our zippers come in white, black or beige colourways and are used appropriately with fabrics similar in colour. Generally, your cushion zipper will be located on the rear of one side of your cushion, wrapping 750mm into each adjacent side. 

You may specify an alternate location for your zipper in the ‘order notes’ when you place an order. The zip runs the full length of the rear of the cushion. We can also manufacture your outdoor back cushion so that the zip comes around the side panels (usually about 150mm on each side), which makes it much easier to remove the cover for cleaning. Add this request to the ‘order notes’ when placing your order.

Please Note: We highly recommend that you avoid removing your cushion covers simply due to the difficulty involved in replacing the filling, especially in larger cushions. Part of the difficulty in this process involves restoring the evenness of the filling, which may result in lumps and other irregularities.  

Cushion House Australia only utilise the very best, trusted Australian fabric brands such as Warwick and Sunbrella for our custom-made cushions. 

We’re always adding new cushion fabrics to our range, but if you can’t find exactly what you want, you are welcome to send us your own fabric for your custom cushion. However, if you do decide to use your own fabric, we do advise that you are certain it is a suitable piece of upholstery fabric. 

All of Cushion House Australia’s fabrics have been thoroughly tested to ensure they are hardy, fade-resistant and mildew-resistant.

Our fabrics have been tested and proven to provide up to 98.0% protection from harmful UV rays. Whites and lighter-coloured fabrics provide less protection than darker fabrics, which have more depth of colour. This protective factor is inherent in our custom cushion products and will not be reduced by usage or fabric exposure to the sun.

Your custom outdoor back cushion should be cleaned in the capacity denoted when choosing the respective fabric pattern during the design process. Care labels are attached to all our cushions to give exact cleaning instructions for the specific chosen fabric. 

Machine washing the cover is not recommended. For the best results, we recommend spot cleaning your cushion fabric using cold water and a mild detergent. Machine drying is also not recommended - please air dry only.  

For more information please view our Cushion Care & Cleaning page.

All Cushion House Australia products are constructed from premium-grade materials that will last through wear and tear in any environment. We use only the very highest quality fabric, foam, zipping and thread, and guarantee the quality of these products in accordance with the manufacturer’s warranty. All components used in the manufacture of our custom outdoor back cushions have been tested for durability, safety and comfort, so you have the security of knowing you have a fully backed product.

We utilise our high-density comfort, high-density comfort plus, and reticulated quick-dry foam ranges when manufacturing custom cushion designs.

High-density comfort foam

A popular all-rounder foam that offers excellent support to help maintain maximum comfort for years to come. Backed by a ten-year warranty, the high-density comfort foam provides a firm feel and is most commonly utilised in seat cushion and back cushion designs.

High-density comfort plus foam

If you’re looking for a soft foam with a bit of bounce, look no further than our high-density comfort plus range. The comfort plus is the next step up from our high-density comfort range and is recommended foam choice for commercial applications.

Reticulated quick-dry foam

Reticulated quick-dry foam is ideal for cushions that will frequently be exposed to the outdoors. Designed for maximum resistance to mould and mildew growth, its open cell construction means that it won’t absorb liquid like standard cushion foams.

We add dacron wadding to all of our custom-made cushions as a standard and at no additional cost to our customers. Dacron wadding provides a soft layer of protection between the cover and foam, greatly increasing the overall product longevity and comfort levels of our custom outdoor back cushions. 

We offer free fabric samples for all our fabrics and are happy to post them directly to you. 

Please note: a maximum of five free samples can be ordered per person - any more will incur a fee.

It’s not possible to give you an accurate cost on having a custom-made outdoor back cushion made without having accurate measurements. However, we do have very competitive prices and offer solutions to suit everyone’s budget. For more information on cushion pricing, get in touch by calling 1300 781 007, emailing info@cushionhouse.com.au or sending through an online enquiry!

Cushion House Australia has over three decades of industry experience in manufacturing custom cushions. We have full confidence in the quality of our materials and the manufacturing process of our products. All of our products come standard with a lifetime guarantee on the quality and workmanship to ensure you never have an issue should your custom outdoor back cushion need to be replaced or repaired.

Cushion House Australia offer a competitively-priced nationwide delivery service delivering our custom-made cushions to all states within Australia: Victoria (VIC), New South Wales (NSW), Queensland (QLD), Northern Territory (NT), South Australia (SA), Tasmania (TAS), Australian Capital Territory (ACT) and Western Australia (WA).

At Cushion House Australia, our experienced in-house team aim to complete your custom cushion order and have it shipped to you where you’re located in Australia as quickly as possible. We are highly committed to completing your order in the smallest possible timeframe without ever compromising on quality.

All of our custom-made cushions are hand-made by our talented team to meet your exact requirements. The usual time frame for manufacturing is roughly three weeks from the date you placed the order and standard postage delivery is between 7 to 10 days. 

We understand that sometimes you may require your custom-made cushion earlier. If you do require your cushion sooner than our standard lead time, please contact our customer service team directly to see how we can help.

Cushion House Australia offers a variety of payment methods including bank transfer, PayPal, AfterPay, Visa, MasterCard and all other major credit cards.

The team at Cushion House Australia has a wealth of personal knowledge and many years of experience operating within the Australian upholstery sector. From the moment you place an order, we will keep in regular communication throughout the manufacturing process so you have complete peace of mind.

If you still have an unanswered question, feel free to contact customer support by calling 1300 781 007, emailing info@cushionhouse.com.au or sending through an online enquiry. We’re more than happy to help you with any questions you may have regarding the manufacturing of our custom outdoor back cushions.